Refund policy
Return & Exchange Policy
At Old School Apparel, we take pride in delivering quality pieces you'll be proud to wear. If something isn't quite right with your order, we’re here to help.
✅ Returns
We offer a 5-day return window from the date your order is delivered.
To qualify for a return:
-
Items must be unused, unwashed, and in their original condition
-
Tags and packaging should be intact
-
A receipt or proof of purchase is required
To request a return, please email us at
📩 https://oldschoolapparel.ph/
We'll guide you through the next steps. Kindly note that returns must be approved before sending any item back. Unapproved returns will not be accepted.
🔄 Exchanges
Need a different size or item?
The fastest way is to return your item first. Once approved, you can place a new order for the replacement item.
⚠️ Damaged or Incorrect Items
We carefully inspect each item before shipping, but if your order arrives with damage or an error, please contact us immediately.
We'll make it right as quickly as possible.
🚫 Items Not Eligible for Return
We are unable to accept returns for:
-
Sale items
-
Gift cards
-
Used or washed items
-
Items without original packaging or tags
-
Items returned without prior approval
If you're unsure whether your item qualifies, feel free to ask — we're happy to assist.
💬 Need help?
For any return or exchange inquiries, feel free to reach out at:
📩 https://oldschoolapparel.ph/
We’re here to make the process smooth and worry-free.